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First Customer Contact careers.

Every live First Customer Contact vacancy on Railway Careers UK. Each role links directly to First Customer Contact's own application page — no recruiters, no application fees and no middlemen.

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customer service

Customer Service Advisor

First Customer Contact Sheffield, England, United Kingdom contract Closes 2026-09-27

Six-month fixed-term Customer Relations role supporting passengers across First Rail operations, including Great Western Railway, Avanti West Coast, Hull Trains and Lumo. The role handles customer enquiries and specialist customer-service activity within First Customer Contact.

£26,267 – £26,267

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