Head of Operations

Role overview

Lead Telent's London Underground night-time operations from Pirin Court, overseeing planned and reactive maintenance for fire and communications contracts and minor to major installation projects. Provide leadership to operational managers, maintain safety and contractual compliance, manage SLAs and KPIs, optimise workforce deployment and fatigue controls, and oversee incident escalation. Night shifts Sunday to Thursday, 22:00 to 06:00.