Prosecutions Administration Clerk

Role overview

Permanent full-time prosecutions administration role based in Southampton, handling customer enquiries and administrative processes relating to Penalty Fare Notices, Unpaid Fares Notices and Prosecution Reports. Responsibilities include processing case paperwork and settlements, maintaining records, taking and accounting for payments, and escalating complex cases. Requires strong administration, communication, attention to detail and Microsoft Office skills. Average 37 hours per week, usually Monday to Friday between 08:00 and 18:00, with possible weekend work. Advertised base salary £30,624 per annum plus £542 annual regional allowance.