OTAP Clerk - 12 Month FTC

Role overview

This role offers an exciting opportunity to be the welcoming face of Northern, ensuring our customers receive the utmost support and information. As a Customer Service Assistant, you'll engage with passengers, understanding their travel needs, selling tickets, and providing essential guidance on journey planning, delays, fares, and reservations. Your proactive approach will be crucial in assisting customers during disruptions and offering viable alternatives. | Apply now | View job