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Customer Information Development Manager
Rail Delivery Group London, England, United Kingdom full-time Closes 2026-11-04
£52,000 – £62,000
- Salary
- £52,000 – £62,000
- Location
- London, England, United Kingdom
- Type
- full time
- Closes
- 2026-11-04
Role overview
Lead cross-industry improvements to passenger information, working with train operators, Network Rail and other stakeholders. Coordinate the Customer Information Group and Redress and Support Group, oversee the Brilliant Basics improvement programme, interpret customer research and help develop better information products, standards and reporting.