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customer service
Customer Service Advisor
South Western Railway Southampton full-time Closes 2026-11-08
£25,500 – £28,827
- Salary
- £25,500 – £28,827
- Location
- Southampton
- Type
- full time
- Closes
- 2026-11-08
Role overview
Permanent customer contact-centre role at Overline House, Southampton, handling enquiries, journey information, compensation, refunds and complaints by telephone and customer relationship management systems. Advertised starting salary £25,500 per annum plus £542 annual regional allowance, progressing to £26,641 after three months and £28,827 after six months subject to competency and probation assessments. Shifts during 08:00-20:00.