Revenue Protection Inspector-Talent Bank-Crewe

Role overview

We are looking for enthusiastic individuals to join our Revenue Protection team as a Revenue Protection Inspector based at Crewe. At Avanti West Coast it is our mission to be the transport of choice, connecting our customer and communities across the West Coast. Are you PASSIONATE about delivering excellent customer service with INTEGRITY ? Do you have an AMBITIOUS drive to make a genuine difference to others? Then THIS is THE opportunity for YOU! Here at Avanti West Coast, we are pushing the boundaries to set new standards for customer experience and operational excellence across our network to the communities we serve. No day on the railway is the same, with over 500,000 customers travelling on our network weekly. Our Revenue Protection Inspectors are COMMITTED to keeping our customers safe while travelling with Avanti. They support both the On Board and Stations teams to allow customers to Travel across our network seamlessly and comfortably. In this role you can bring your AUTHENTIC self to make our customers experience memorable as they travel through our stations. We want you to be you! What is the purpose of the job? To be a key player within the Revenue Protection Team by providing the highest level of service encompassing the roles and responsibilities of both Security & Revenue Protection. Collaborate with On Board and Station teams to ensure every customer enjoys a safe, relaxing journey with a warm, friendly, and professional touch. Safeguard our revenue by providing exceptional customer service. Assist customers with their travel needs, offering clear and accurate information at all times. Provide expert ticket advice to both colleagues and customers. Support during service disruptions and emergencies, offering timely advice and assistance to customers. Us…