Head of Commercial programmes

Role overview

Lead Transformation. Drive Growth. Shape the Future of Rail . We are looking for an exceptional commercial leader with a passion for delivering large-scale transformation to join us at Avanti for the high impact role of Head of Commercial Programmes. Leading from the front, you'll oversee a portfolio of strategic programmes that will drive innovation, growth and industry leading outcomes shaping the future of Avanti and Rail. You will be responsible for the design, delivery, and governance of major commercial programmes, ensuring they align with our commercial vision, Department for Transport (DfT) objectives, and the Fares, Ticketing & Retail (FTR) roadmap, as well as broader West Coast Partnership ambitions to grow revenue and passenger numbers. As Head of Commercial Programmes, you will sit at the heart of our commercial strategy directly influencing how we deliver value to customers, government, and the wider industry ensuring successful execution of cross-functional initiatives that transform both performance and customer experience creating lasting commercial impact at scale. Key Responsibilities Strategic Leadership: Lead the end-to-end delivery of high-impact programmes that drive commercial growth and long-term success Translate strategic goals into clear plans with measurable, sustainable outcomes Facilitate cross-functional collaboration to resolve blockers, manage dependencies and support effective decision-making. Project Governance Establish and maintain clear governance arrangements across Commercial projects, including steering groups, working groups, reporting cycles and decision-making forums. Ensure projects follow the agreed project lifecycle, governance framework and required approval routes. Support the development and implementation of project co…